Shipping policy

We aim to deliver your orders safely and on time.

Contact Information

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends, public holidays, or during high-demand periods may take extra time.

• Customers must provide correct shipping details. BTS Band is not responsible for delays caused by incorrect or incomplete addresses.

• Estimated delivery time within India: 5–10 business days after dispatch.

• Estimated delivery time: 7–21 business days after dispatch.

• Delivery time may vary depending on the destination country, courier service, and customs process.

• Shipping charges are calculated at checkout based on destination, package weight, and available shipping method.

• Free shipping offers may apply only on selected orders or promotions.

• Once your order is shipped, tracking details will be shared by email or message.

• Tracking information may take 24–48 hours to update after dispatch.

• For international orders, customs duties, import taxes, or extra charges may apply as per the destination country.

• These charges are the customer’s responsibility and are not included in product or shipping prices.

• Delivery delays may happen due to courier issues, weather, customs, holidays, or other reasons beyond our control.

• If your order is damaged, delayed, or lost, please contact us within 7 days of the expected delivery date.

For shipping-related questions, contact: